Privacy Policy

Last Updated: December 2023

1. Information We Collect

Personal Information

When you shop with us, we collect information that helps us serve you better:

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address for your artificial Christmas trees, wreaths, and figurines
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Information: If you create an account with us

Automatically Collected Information

• Device Information: IP address, browser type, device type
• Browsing Data: Pages visited, products viewed (like our 10′ and taller trees or animal print decorations), time spent on site
• Purchase History: Items purchased, preferences for sizes (1-2 1/2′ to 9-9 1/2′ trees), and decoration types

2. How We Use Your Information

We use your information to enhance your holiday shopping experience:

• Order Processing: To process payments and deliver your Christmas decorations worldwide
• Customer Service: To respond to your inquiries about products like battery-operated items or accessories
• Personalization: To recommend products that match your interests (angel decorations, berry wreaths, etc.)
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance our website and product offerings based on customer preferences
• Marketing: To send you information about new products and special offers (with your consent)

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: With secure partners like Visa, MasterCard, JCB, and PayPal to complete your transactions
• Shipping Providers: With delivery services to ship your orders globally (excluding select remote areas and parts of Asia)
• Legal Requirements: When required by law or to protect our rights and customers
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like we ensure secure payments:

• Secure Storage: Data is stored on secure servers with limited access
• Encryption: We use SSL encryption for all data transmissions
• PCI Compliance: We adhere to Payment Card Industry Data Security Standards
• Data Retention: We keep your information only as long as necessary for business and legal purposes
• International Transfers: As a global business, data may be processed outside your country but with adequate protection

5. Your Rights and Choices

You have control over your personal information:

• Access: You can request details of the personal information we hold about you
• Correction: You can update or correct your information through your account or by contacting us
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a machine-readable format

6. Cookies and Tracking Technologies

We use cookies to make your shopping experience brighter:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytics Cookies: Help us understand how customers browse our decoration collections
• Preference Cookies: Remember your choices (like preferred tree sizes or colors)
• Advertising Cookies: Show you relevant products you might enjoy

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

Since we serve customers worldwide (excluding select remote areas and parts of Asia), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always post the updated policy on our website with a new “Last Updated” date.

10. Contact Us

Thank you for trusting Light Bulbs Shop with your holiday decorating needs and your personal information. We’re committed to making your experience as bright and secure as our beautiful Christmas decorations! 🎅✨